Browse the Bivol collection, select your preferred product and size, add it to your cart, and complete the checkout process using your preferred payment method.

If you need to modify or cancel your order, please contact our customer support team as soon as possible. Once an order has been processed or shipped, changes may not be possible.

Once your order is successfully placed, you will receive an order confirmation with your order details through your registered email or phone number.

Yes, Bivol delivers orders across serviceable locations in India.

Delivery time may vary depending on your location. The estimated delivery timeline will be shown during checkout or communicated after your order is shipped.

Once your order has been dispatched, you will receive tracking details so you can follow your shipment.

COD availability depends on the product, order value, and delivery location. If available, the option will be displayed during checkout.

The fabric and material composition varies by product. Please check the individual product page for detailed fabric and material information.

We make every effort to display our products as accurately as possible. However, slight differences in colour may occur due to lighting, photography, and individual screen settings.

Care instructions vary by product. Please follow the wash and care instructions provided on the product label to maintain the quality and appearance of your garment.

COD availability depends on the product, order value, and delivery location. If available, the option will be displayed during checkout.

Yes, eligible products can be returned or exchanged according to Bivol's Return and Exchange policy.

Return and exchange requests must be raised within the time period specified in our Return & Exchange Policy.

Size exchanges may be available for eligible products, subject to stock availability and the conditions mentioned in our exchange policy.

Products should generally be unused, unworn, unwashed, and returned with their original tags and packaging intact. Please refer to our Return & Exchange Policy for complete eligibility requirements.

Once the returned product is received and successfully inspected, eligible refunds will be processed according to our refund policy. The time taken for the amount to reflect may vary depending on the payment method.

Bivol accepts the payment methods displayed during checkout, which may include cards, UPI, net banking, and other available options.

Please contact our customer support team with your payment reference or transaction details. Our team will check the payment status and assist you.

If your payment fails but the amount has been deducted from your account, please contact our support team. The transaction will be checked and the amount will be handled according to the payment gateway and banking process.

Enter your valid promo code in the discount or coupon field during checkout and apply it before completing your purchase.

Only one promotional code may be used per order unless specifically stated otherwise.

You can reach our customer support team through the contact details provided on the Contact Us page. Our team will be happy to assist you with orders, products, payments, and other queries.

Please contact our customer support team as soon as possible with your order details and clear photographs of the product and packaging. Our team will review the issue and assist you with the next steps.

We're happy to help. Please reach out to our customer support team through the Contact Us page, and we'll get back to you.